CUSTOMER CARE
Frequently asked questions.
A few things to know, from finding your fit to following your order.
Shipping & orders
How long does shipping take?
Orders typically ship within one to two business days of purchase. Delivery times and costs depend on the shipping method you select.
Can I track my order?
Yes. Once your order ships, you’ll receive an email with a tracking link to follow its delivery.
Do you ship internationally?
International shipping is not currently available. We’re working toward reaching customers around the world.
Returns & exchanges
Can I return or exchange an item?
Our returns and exchanges process is currently being developed. Thank you for your patience while we work on making it available. If you have a question about an order, get in touch.
Finding your fit
How do I choose my size?
Our shirts range from Small to 2XL and generally follow classic sizing. For a more relaxed fit, we suggest choosing one size larger. If you’d like help deciding, send us a note.
A few more things
Do you offer promotions?
We offer special promotions throughout the year. Keep an eye on the store for the latest offers.
How can I contact customer care?
Write to infoshepherdcoapparel@gmail.com, or use our contact form.

