FAQ
Can I return my item(s)?
Currently, our returns and exchanges process is undergoing development and will be available in the near future. We appreciate your patience as we work to enhance your shopping experience with Shepherd&Co.
How do I determine my size?
Our sizing ranges from small to 2XL. While our shirts generally adhere to classic sizing, for those who prefer a more relaxed fit, we suggest opting for one size larger.
How long does shipping take?
Shipping times and costs vary depending on your selected shipping method. Rest assured, all orders are processed promptly, typically shipped within one to two business days of purchase.
Can I track my order once it has been shipped?
Yes, tracking information will be provided via email once your order has been shipped. You can easily monitor the status of your delivery by clicking on the tracking link provided.
Do you ship internationally?
While international shipping is not currently available, we are diligently working to expand our reach globally. Stay tuned for updates as we strive to bring Shepherd&Co to customers around the world.
Do you offer any discounts or special promotions?
Keep an eye out for our exciting promotions. We frequently offer special discounts and deals throughout the year to show our appreciation for your support.
How can I contract customer service if I have further questions?
For any further inquiries or concerns, please don't hesitate to reach out to us at infoshepherdcoapparel@gmail.com. Our dedicated team is here to assist you every step of the way.